Quality Policy

Quality Policy

As a leading Service provider, We believes that delivering quality  is a personal responsibility of every employee in the organisation. Matrix Solutions is committed to delivering services that are reliable; within the specified time frame and as per the agreed scope. Business Vertical Head is personally responsible for implementing this policy. We will: Ensure that all our personnel are trained in Quality Assurance and Quality Control on continual basis at all levels Monitor and ensure the purchase of materials from suppliers who have a proven ability to consistently satisfy the agreed and laid down quality standards and specifications Provide and ensure that the quality control mechanisms are sufficiently and effectively applied at all times on our sub-contractors and other parties involved in our projects Ensure Quality Assurance of our services to both internal and external customers Endeavour to satisfy and meet the needs and expectations of our customers Periodic reviews of the implementation of the quality policy will be done by the Apex Quality Council and Regional Quality Councils. The Policy Statement will be reviewed annually as a part of the management review process, to ensure its continued relevance and adequacy